NEX-OPS puts the power of AI in the hands of frontline and helps drive SOP compliance. Enables management to make one-click centralised SOP updates, and take real-time decisions helping steamline operations and reduce costs.
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NEX-OPS helps digitize workflows, embed them with contextual metadata and provide an AI-powered “Virtual Assistant (VA)” to ensure high-fidelity execution. The VA puts the power of technology in the hands of the frontline—enabling easy SOP comprehension, in-the-moment prompt while performing tasks, and real-time flagging to supervisors—thereby helping achieve 100% compliance. This drives transparency and accountability which in-turn can help create a performance-driven culture in your organization.
nexpera.ai helps manage multiple properties remotely, through a Central Command App. This helps break operational silos, and create real-time insights based on occupancy, guest requests, work allocation, open tickets, TAT, etc. Further, the platform helps you take immediate action e.g., direct attention to the guest who needs it.
NEX-OPS helps streamline operations and optimize resource allocations by standardizing and digitizing existing workflows. Automated workflows layered with rich contextual data (sensor feeds, location info, guest info, etc.) help improve staff efficiency and service levels. This helps your business deliver high-quality experiences, consistently and cost-effectively.